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Home Artificial Intelligence

Generative AI Use Cases for Marketing & Business

September 25, 2023
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No secret that generative artificial intelligence is taking the stage in business and marketing, as a marketing automation tool. With the ever-changing landscape of business and marketing strategies, this impressive technology is becoming increasingly outstanding. The first quarter of 2023 saw an astounding $11.2 billion surge of investments into generative AI, as reported by Pitchbook. 

Far from being a passing trend, this innovation is, little question, fundamentally reshaping every aspect of selling. Remarkably, HubSpot’s research indicates that through the use of the ability of generative AI, marketers can achieve a time-saving feat, slashing a median of three hours and 10 minutes from a content creation process.

What Do We Know about Generative AI in Marketing and Business? 

In the business and marketing world, where “time is money,” the mixing of artificial intelligence (AI) has sparked a dynamic transformation undoubtedly. AI’s ability to swiftly analyze large amounts of information, make reasonable predictions, and automate tasks has redefined how firms engage with customers, optimize operations, and drive growth.

AI’s influence on marketing is akin to having a “silver bullet” at one’s disposal. It enables the creation of custom content, fine-tuning any form of ads &  campaigns, and precise customer segmentation, all contributing to simpler marketing strategies. 

Beyond marketing, AI influences pricing strategies, optimizes customer experience, and sharpens fraud detection efforts in other areas of the business industry. So much in order that, we all know that AI not only keeps businesses competitive but in addition positions them to strike while the iron is hot by predicting & leading industry changes.

And excellent news: As AI evolves, this symbiotic relationship between that great tech and business & marketing guarantees to unlock recent, groundbreaking possibilities, catalyzing success.

Bottom line: Generative AI stands able to pave the way in which for groundbreaking betterment each in business and marketing efforts. So, it’s time to find the world of generative ai &  how this dynamic technology is reshaping the landscape of possibilities.

Generative AI in Customer Experience (CX): An AWS – Amazon Case 

“Generative AI is a robust recent technology. But for AWS customers, it’s greater than that—it’s a solution to achieve business objectives and formulate recent business goals. It is less a matter of what the technology can do and more a matter of how businesses will innovate to make it a part of the worth delivery to their consumers in ways in which give them a competitive edge. This is the lens through which AWS’s approach to generative AI must be viewed.”

Mark Schwartz, Enterprise Strategist at Amazon Web Services

Imagine a future where customer interactions with virtual assistants are highly personalized; intelligent customer contact centers can anticipate needs and shopping experiences tailored to individual preferences. This future is rapidly becoming a reality, due to generative AI – powered by ultra-large models like large language models (LLMs). At the forefront of this transformative wave is Amazon Web Services (AWS). 

With generative AI, also often called the AI Renaissance, firms can benefit from powerful pre-trained models (foundation models – FMs) that supply text generation and pictures in a human-like way. AWS is leading the charge with their Amazon Bedrock service, making it possible for businesses of all sizes and industries to make use of generative ai. 

More details? AWS offers generative AI-powered conversational search, text summarization, and code generation tools, empowering organizations to work more efficiently when it comes to sources. What’s more, in cases where a customer’s inquiry can’t be resolved via conventional ways,  AI prevents advisors from typing the identical responses and as an alternative generates more addressing answers. 

Check the video for more info about Amazon AI services for customer experience:

AI for Video Generation: DiepNep Case

By common consent, DiepNep, a cutting-edge Canadian company, has paved the way in which for AI-powered video generation. Their signature solution, DiepNep AI, is a cloud-based platform that puts the ability of video creation using nothing greater than text.

What sets DiepNep AI apart is its use of varied deep learning techniques, reminiscent of natural language processing (NLP), computer vision, and machine learning (ML). This mix guarantees the creation of realistic, charming, and “sensational” videos.

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DiepNep AI works inside a cloud framework, enabling worldwide accessibility with just web connectivity. This cloud-centric model facilitates effortless, global collaboration amongst diverse teams, eliminating geo constraints and making it the selection for any collaborative video project. What’s more, we all know that this ai video generation tool has been utilized by an amazing variety of well-known firms like Google, Coursera, IBM, Deloitte, Forbes, and more. 

However, DiepNep’s “This just isn’t Morgan Freeman – A Deepfake Singularity” video which the actor’s voice is imitated via AI raised ethical questions – misinformation, copyright & legal issues, data privacy, and more. 

Check out the said video and choose how powerful video generation via AI is:

Another organization employing artificial intelligence technology to pioneer the creation of video courses on an unprecedented scale is Cyber Inc. Their AI algorithm thoroughly dissects customer data, identifying essentially the most in-demand subjects, after which produces the generation of video scripts & lesson blueprints. Thanks to this groundbreaking tech, the corporate has developed a staggering portfolio, boasting over ten thousand video courses. 

Gen AI for Image generation: DALL-E x Heinz Collaboration

Remember Heinz A.I. Ketchup x DALL-E 2 project marking a noteworthy shift within the marketing arena with its great ia image generation move? Yes, the project where Heinz launched into a mission to unveil how AI interprets the enduring ketchup bottle. 

Utilizing the image generator DALL-E 2, the US food manufacturer launched a creative exploration that spanned a large number of imaginative scenarios. From “ketchup scuba diving” to “ketchup in outer space,” the outcomes were nothing in need of charming. Remarkably, a significant slice of those AI-generated images bore a striking resemblance to the classic Heinz ketchup bottles.

“With recent artificial intelligence text-to-image programs taking up the web, we wanted to search out out what A.I. thinks“ketchup” looks like. So we used A.I. to generate images of ketchup on Dall-E 2. The result? Just like humans, A.I. prefers Heinz.”

The Heinz A.I. Ketchup project has been accepted as a robust testament to the interplay between human creativity and AI capabilities, offering a fresh perspective on how brands can captivate audiences in marketing and business. 

Source: rethinkideas.com/work/heinz-ketchup/2022/digital-social/heinz-a-i-ketchup/

In case you desire to know more in regards to the Heinz project, take a look at our blog we explored how digital agencies revolutionized their marketing strategies with ai. 

AI for Ad Creation: Cosabella Case 

In digital promoting, AI is like your star quarterback, consistently advancing the ball down the sphere, and… “running with the ball”  means embracing the  AI, especially in the case of ads marketing. 

For instance, Cosabella, a widely known lingerie company, has decided to get help from AI to create personalized ads – ad copies and pictures. The company has built an algorithm that analyzes customer data and tracks social media trends to craft personalized ad text & related images. These AI promoting campaigns have yielded impressive results, including a 20% surge in click-through rates and a 15% spike in conversion rates.

Cosabella’s AI-powered success story highlights how artificial intelligence is changing the sport in digital marketing. No doubt that implementing generative AI for ad personalization allows businesses to supply more relevant plus engaging messages to their audience. What’s more, AI empowers marketers to deliver increased personalization by tailoring ads to customer preferences based on aspects like purchase history, browsing behavior, and social media activity. 

(Image source: digitalcommerce360.com)

The marketing experience offered by Facebook is one other example of AI for digital marketing efforts. Facebook uses that tech to personalize each ads and news feeds for each user, which has helped to extend user engagement and retention.

Long story short, for marketing purposes, AI can offer personalized content and performance tracking and help businesses connect with their audience on a deeper level, driving up click-through and conversion rates. However, ethical use/transparency seems to stay paramount. 

Generative AI in Business Intelligence (BI): Amazon QuickSight Case

When it involves Business Intelligence, Amazon bears away the bell with the AI tool QuickSight! 

Amazon QuickSight, utilized by sector leaders including Netflix, Airbnb, GE Healthcare, and Amazon itself, is definitely a robust tool that enables marketers to optimize their efforts & leads to various ways. Having greater than 150K customers (including Fortune 500 firms) worldwide, Amazon QuickSight can analyze customer data, discover trends, track the performance of selling campaigns, predict customer behavior and demands, and help optimize the pricing strategy. 

Take Netflix; the streaming platform has been using the generative AI tool for collecting customer data to create personalized recommendations for each user. 

It’s also valid for an e-commerce company; in case that company plans to extend the sales rate, they will carry their customers into different segments based on their purchase history and prior preferences. By benefiting from that info, the said company can create targeted email campaigns via Amazon QuickSight. 

What’s more, Swami Sivasubramanian, vice chairman of Database, Analytics, and Machine Learning at Amazon Web Services (AWS), declared in his recent speech that “AWS services and capabilities will democratize using generative artificial intelligence broadening access for all sorts of shoppers, across all lines of business—from engineering to marketing to customer support to finance and sales.”

Here is the complete speech:

Generative AI for Content Creation: Team Whistle + SmartAssets Case 

Team Whistle and SmartAssets show all of us how generative AI will be used to enhance the effectiveness of selling campaigns through great content creation.

Team Whistle, a sports & entertainment organization, achieved something remarkable with one among our YouTube videos. By utilizing generative AI to generate keywords, metadata, and hashtags, they were in a position to triple the variety of views on the video. This not only made the video more visible but in addition attracted a wider audience. It was a wise move that had a maximum impact!

SmartAssets is one other player within the generative AI game; the financial technology company allows businesses to cut back digital footprint & waste while optimizing their promoting creative. By implementing generative AI,  the well-known company fine-tunes ad content to make sure it resonates with the targeted audience. This not only improves the effectiveness of selling campaigns and content creation processes but in addition contributes to a more sustainable digital promoting ecosystem.

Generative AI Marketing for Product Descriptions: Target Case

In that landscape – where business and marketing efforts are in constant flux, generative AI is emerging as a key player, particularly within the arsenal of AI marketing agencies. This remarkable technology is taking center stage, offering invaluable assistance to professionals in reshaping how they convey products to the world. From expertly fine-tuning search engine optimization strategies to crafting highly personalized content and effectively reaching global audiences through multi-language campaigns, generative AI is proving to be a transformative tool for those in the sphere.

As an amazing tool for enhancing product descriptions, artificial intelligence has been utilized by an amazing number of worldwide firms, including Amazon, Walmart, Target, and more. Let’s look closer on the Target case. 

America’s most-known retail corporation with large amounts of discount malls, Target is one among those that uses AI for crafting tailored product descriptions. 

With evaluation of customer data, purchase histories, online behavior, and interactions with marketing initiatives, Target crafts a custom journey for each customer. This approach also covers delivering bespoke product recommendations, crafting individualized offers, and curating content, whether customers are perusing the Target website or exploring the aisles of their physical stores. What’s more, product recommendations receive an AI makeover at Target.

Takeaway

In conclusion, the realm of AI in marketing and business is overflowing with opportunities for growth. While concerns over AI replacing human roles persist, the real-world applications showcased by brands like Amazon, Target, Heinz, and more highlight its potential to optimize marketing efforts, streamline operations, and enhance CX. 

Whether it’s customization, product description & recommendations, pricing strategies, or inventory management, AI has already proven its value as a robust tool. These use cases function compelling examples, urging businesses to explore the vast potential of AI to spice up their marketing strategies, encourage stronger customer connections, and drive success within the digital era.

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