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Home Marketing B2B Marketing

Why IPG is betting quantum computing can reduce agency complexity

July 5, 2023
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The marketing world is about to enter the quantum realm, and no, it’s not a CGI sub-atomic universe from a Marvel movie. In early June, Interpublic Group of Companies (IPG) entered right into a pact with quantum-computing firm D-Wave Quantum to research and develop marketing applications of the futuristic-sounding tech. 

While the deal is still in early days, executives consider quantum computing will eventually enable IPG to operate at the next level of efficiency that may help them master mandates in tech-intensive areas which are increasingly key to business growth. IPG has already begun experimenting with models for clients similar to Coca-Cola and Verizon, though representatives declined to supply specifics.

First, a fast, simplified explainer: Classical computing as we understand it is surprisingly easy. Information is broken down right into a binary language, indicated as either a one or a zero. Strung together in numerous mixtures and sequences, these binary “bits” create the code that is the premise of most computer operations. Quantum computing, then again, runs on quantum bits — also often called “qubits” — that exist in a state of “superposition” where they can hold the worth of 1 and nil concurrently. 

Qubits operate in tandem and can be “entangled” across vast lines of knowledge, in order that when one variable changes, a second (or third, fourth, hundredth or millionth) variable reacts in kind. The result is computing power that is exponentially faster than and can solve problems that will take an impractical period of time for binary computers to work out. 

That’s lots of technical jargon for an industry that is just wrapping its head around generative AI. But the final result is that quantum computing can take current AI models and make them smarter, faster and more realistic, based on proponents. It can also find solutions to other complex marketing and business issues — like audience segmentation, media optimization and logistics — which are difficult to tackle with today’s technology. IPG is leveraging D-Wave’s Leap quantum cloud services in tandem with its own troves of agency data, with an initial concentrate on tasks like audience constructing and campaign optimization.

“It’s a matter of time and it’s a matter of priorities,” said Jason Alan Snyder, global chief technology officer at IPG’s Momentum Worldwide, one in all the initial groups working with D-Wave Quantum. “We simply don’t have the time or resources to administer that level of complexity right away. We’re doing the most effective job we can of managing complexity right away because we don’t have the appropriate tools to handle them higher.”

To outline the potential, Snyder referred to the classic “traveling salesman” problem that asks: “Given a listing of cities and the distances between each pair of cities, what is the shortest possible route that visits each city exactly once and returns to the origin city?” An inventory of 5 cities leads to 120 possible routes for which there is just one answer. An inventory of 10 cities creates 3.6 million possible routes. Quantum computing, based on Snyder, can tackle that problem because the list of cities grows into the tens of millions.  

“Using a classical computer to unravel that problem is practically unattainable,” Snyder said.

Reducing complexity 

Quantum computing’s implications for logistics are obvious, particularly for retailers with national or global footprints and enormous inventories of assorted products. That same information can be used for marketers that run experiential programs that require precise coordination of teams and equipment, and even those that are simply seeking to reduce their carbon footprints, Snyder said. The field also has practical implications for putting data to make use of in latest and alternative ways, particularly as third-party identifiers like cookies deprecate and consumers expect much more personalization in real time. 

“Quantum computing can make those algorithms more efficient,” said Snyder. “We have very, very complex problems to unravel, and quantum computing can play a job in solving them.”

Of course, for workers in an industry that is already anxious over how tools like generative AI might affect their jobs, the prospect of an exponentially faster and smarter approach to computer may be a bit frightening. The fear is comprehensible, Snyder acknowledged, however the flip side is lots of the mundane tasks — even a few of people who might involve human creativity — can be automated, freeing people as much as work on other problems that may be more philosophical, artistic or ethics-based. Snyder suggested agencies ultimately might must get on board or get out of the way in which with regards to some of these tech advancements. 

“It’s not about getting ahead of the competition; it’s about preparing for the long run,” said Snyder. “We are going to grasp latest vectors of opportunity that we haven’t even considered before.”

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