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Home Marketing B2B Marketing

WPP integrates Anthropic’s tech to further generative AI transformation

May 28, 2024
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  • WPP has partnered with Anthropic to bring the buzzy artificial-intelligence startup’s latest Claude family of AI models into its WPP Open operating system, according to a press release. 
  • Claude, which incorporates the Opus, Sonnet and Haiku software, is being integrated into WPP Open through Amazon Bedrock, the generative AI marketplace from Amazon Web Services. WPP Open supports 114,000 employees, who will now have the ability to leverage Claude for analyzing briefs, content creation and other marketing functions.   
  • WPP Open is utilized by a few of the ad-holding group’s largest brand clients, including The Coca-Cola Company, L’Oréal and Nestlé. The deal underscores the growing embrace of generative AI amongst agencies that see the technology as an enabler of productivity and crucial to gaining a competitive edge.

Integrating Anthropic’s Claude suite of generative AI contributes to a bigger strategic push from WPP to reshape its marketing services behemoth across the emergent technology. The GroupM and Ogilvy owner began the yr off by pledging to spend 250 million kilos, or about $318 million, annually to drive its AI transformation. WPP is under pressure as growth stalls and rivals like Publicis also ramp up their AI bets to attract recent clients.

Teaming with Anthropic, a startup that competes with firms like OpenAI, is the most recent in a series of moves from WPP to equip its employees with probably the most leading-edge AI tools. The ad-holding group last month partnered with Google to bring the search giant’s Gemini AI to WPP Open and has been working with chipmaker Nvidia since last summer on a content-creation engine powered by generative AI. WPP moreover uses OpenAI’s GPT-4 and DALL-E together with a smattering of other AI platforms.

Anthropic has received backing from heavy hitters in tech, including Amazon, which has committed billions to the startup and helps WPP adopt Claude through Amazon Bedrock. Bedrock, a managed service under cloud-computing unit AWS, helps firms access existing AI models versus constructing their very own from scratch, an often costly and computationally intensive process. 

The latest Claude 3 offerings, amongst Anthropic’s most advanced, intend to help WPP staff “interpret complex briefs and produce high-quality content, in addition to process a variety of formats including photos, charts, graphs and technical diagrams,” according to the announcement. Haiku is Anthropic’s fastest and lightest model, while Sonnet sits in the midst of the pack performance-wise and Opus is tailored to probably the most complex tasks, resembling analyzing large data sets and helping get to the foundation of brand name identity when creating marketing content.

Keeping pace with generative AI is very important for WPP because it vies for a turnaround. The group in recent months has contended with a slowdown in key markets like China and the lack of some major accounts, including Pfizer. WPP saw like-for-like revenue less pass-through costs, a vital measure of agency health, decline 1.6% in Q1. It expects flat or 1% growth for the complete yr, contrasting with agency peers which have benefited from a rebound in client spending, particularly from the tech sector. 

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