AI is radically reshaping how consumers search, discover and make buying decisions — and that shift will speed up in 2026. Search isn’t any longer just about keywords. It’s about context, conversation and trust. Being visible means adapting your strategies for a world where AI interfaces — not search engines — are the primary stop on the client journey.
Here’s what marketing teams need to know.
1. AI is replacing traditional search behavior
Consumers are increasingly bypassing search engines altogether, turning to conversational AI assistants for shopping recommendations, product research and service suggestions. About 60% of searches now end with no click-through, according to Bain & Company.
“The path of product discovery to purchase will increasingly occur in AI chatbots,” said Alicia Pringle, senior director, internet marketing at Network Solutions. “More customers will use generative AI to research services… Built-in checkout through AI assistants isn’t far off either.”
That shift has enormous implications for visibility. If your brand isn’t surfacing in AI-generated answers, you could be invisible to prospective buyers.
2. Discovery is now curated, not chosen
The discovery process isn’t any longer organic. AI tools like Perplexity and ChatGPT act as gatekeepers. “The entrance to the web has a bouncer,” said Mike Donoghue, CEO and co-founder of text-subscription platform Subtext. “You don’t even pick what you see — the algorithm hands it to you.”
Dig deeper: Why content-driven branding is the true fix for zero-click traffic loss
Marketers need to optimize for AI curation, not only web optimization. That means creating machine-readable content, structured data and clear value signals that AI can parse and present with confidence.
3. Brand visibility is now mediated by AI assistants
AI systems like Google’s AI Overviews are rewriting how people see your brand.
“The rise of zero-click searches and AI Overviews significantly reduced click-through rates,” said Mary Baum, Director of Digital Marketing at Cella by Randstad Digital. “The challenge of proving marketing ROI across touchpoints became more acute… Metrics like brand visibility, AI citations and funnel-stage engagement became more vital.”
This means marketers must track beyond clicks. How often is your brand cited in AI summaries? Do assistants like ChatGPT use your content to answer queries?
Furthermore, updates in the AI may cause brands that were visible to vanish from results. A recent geoSurge report found that in the UK, Ryanair showed up in flight-booking queries on GPT-4 — but vanished in GPT-5. In the U.S., premium brands like Chanel, Michael Kors and Burberry held strong in GPT-4 but dropped out entirely in GPT-5 results.
“These aren’t edge cases — they’re structural,” said Francisco Vigo, co-founder & CEO of geoSurge. “LLMs don’t pull from a live index. They generate answers from compressed memory that shifts with every update. That means a brand can go from ‘high visibility’ to ‘completely gone’ overnight – and most organizations won’t even know it’s happened.”
4. Data quality is critical for AI visibility
If your data isn’t clean, structured and accessible, AI systems can’t use it — or worse, may hallucinate details. Ross Meyercord, CEO of Propel Software, warned that “firms lacking data discipline risk being invisible in digital buying journeys.”
Brands must expose content in formats that AI systems can reliably process, including product feeds, schema markup and intent signals.
Dig deeper: What ChatGPT says about your brand — and why it matters
(*6*)5. Cultural intelligence matters greater than ever
As AI takes over more discovery touchpoints, what sets brands apart isn’t just data — it’s resonance. Crystal Foote, founder and head of partnerships at Digital Culture Group, noted that “startups are outperforming legacy platforms due to their agility and cultural fluency.” She predicts M&A activity will increasingly deal with “tools that decode what people feel before they act.”
This is a cue for marketers to invest in empathy, narrative and nuance — not only keywords.
6. Marketers need a brand new playbook for generative discovery
Only 37% of marketers are optimizing content for AI search, according to UserTesting’s 2026 marketing priorities survey.
“AI search isn’t Google 2.0,” said Nic Baird, CEO and co-founder of AI ad network Koah. “Users chat with AI like an advisor, exploring options across a wider, more exploratory funnel before they buy. Successful teams will… add value directly in discovery moments as an alternative of hoping users visit their site later.”
This means marketers should stop chasing immediate clicks and start optimizing content for “cognitive fit” — value-rich, structured and brand-aligned messaging that AI can recommend with confidence.
The takeaway: Rethink discoverability for 2026
Generative AI is popping search into conversation and discovery into curation. To stay visible, brands need to:
- Structure content for AI parsing and retrieval.
- Focus on relevance, not only rankings.
- Align messaging with the way in which buyers think, not only what they search.
The marketers who adapt fastest will meet buyers at the brand new front door — not Google’s homepage, however the AI assistant answering their next query.
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