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More ecommerce shoppers using buy-now-pay-later | MarTech

March 22, 2023
in B2C Marketing
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Ecommerce shoppers’ use of buy-now-pay-later (BNPL) was up 10% in January and February in comparison with last 12 months, in keeping with Adobe’s latest ecommerce survey.

BNPL up, revenues down. Despite this rise, revenue decreased 19% for that period. This suggests inflation is making shoppers use the payment plans to buy lower-priced items. Last 12 months, BNPL purchases were up 14% over 2021, and revenue from them grew 27%.

Dig deeper: What you’ll want to know to grow your ecommerce business

Used most for groceries. BNPL use for groceries was up 40% YoY in the primary two months. This is the most important increase of all of the categories tracked by Adobe.

“The rise of buy-now-pay-later usage for groceries tells us that buyers are likely making greater purchases online to benefit from special promotions and fill up on staples, thus managing living expenses in additional flexible ways,” Adobe Digital Insights lead analyst Vivek Pandya said, in a press release.

Popular for furniture. Furniture saw the second biggest increase in BNPL usage, with payment plan purchases up 38% in the primary two months of the 12 months.

Why we care. Total U.S. bank card debt reached a record $930.6 billion at the tip of last 12 months, an 18.5% increase over 2022, in keeping with the Federal Reserve Bank of New York. The average household’s bank card balance is $9,990, in keeping with a WalletHub report. Rising rates of interest mean that debt is costing consumers greater than ever.

Given all this, it is obvious offering BNPL is crucial for ecommerce businesses. It gives consumers a solution to manage their budget and make purchases without having to pay interest on what they bought. Marketers should remember to highlight this service and its advantages to shoppers.

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