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Home Marketing B2B Marketing

Why a shifting marketing landscape requires a people-first mindset

May 11, 2023
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The following is a guest piece by Brady Brim-Deforest, co-founder of Media.Monks. Opinions are the creator’s own.

Over the last decade, digital transformation has been joined by the common trope, “Every company is a tech company.” But now, a latest business imperative has emerged as corporations feel the pressure to change into experts in artificial intelligence (AI), driven by the recursively self-improving technologies behind generative AI and headcount pressures invoked by a dreary economic outlook.

Add to that the fallout of Silicon Valley Bank, whose collapse has shaken tech startups who relied on the bank for access to liquidity and precious networking opportunities. Startups might want to begin raising capital by the top of this yr, or risk running out of runway.

Whatever happens next, these events will significantly reshape the talent ecosystem, and therein lies a golden opportunity for the tech and marketing industry. Those which have already built innovation-driven cultures could have the perfect likelihood of survival.

Embrace controlled risk

True innovation starts by creating an environment where teams aren’t afraid to fail. Businesses cope with failure in alternative ways, and frequently fall into one in every of two categories: people who optimize for fulfillment and people who optimize to cut back failure. While reducing failure looks as if a sure path to success, it’s a slow and arduous path to the finish line. Those that optimize for fulfillment, sarcastically, are those that fail fast and sometimes — shortcutting to innovation wins.

I understand that embracing failure is a tough sell in a difficult economy, but I’m not advocating for teams to be flippant and wasteful. Rather, I counsel businesses to work strategically to limit the impact of controlled failure. When it involves decision making, walk through as many two-way doors as you possibly can — it’s when failure is irreversible that you simply run into problems. You also can reduce the window for downside risk by opening yourself as much as failure days, weeks or months down the road. Rather than looking for to avoid failing altogether, mitigate the risks that may only change into apparent a yr from now and give attention to failing fast.

When teams aren’t afraid of failure, they’re more more likely to take risks which have a likelihood to drive meaningful upside. By constructing resilience, teams are higher capable of bounce back from setbacks. Both qualities translate into greater innovation and success.

Set an integrated data baseline

Once you’ve accustomed your team to the merits of failure, it’s time to interrupt down silos that inhibit innovation at scale. The data backbone of your online business is the primary place that you must look to de-silo, because a strong foundation for core business data ensures the integrity, and sometimes value, of the business systems you construct on top of it.

Despite this, I’ve found that a lot of information strategies lack a truly integrated enterprise data layer. Instead, there’s a hodge-podge of discrete and siloed data sets. Many corporations today seek to embrace technology like AI as a way to shortcut to success, but even when you’re quick to implement such technology, your efforts will probably be stymied by data that’s inaccessible, poorly structured and too disorganized for AI to leverage. 

Brands can solve this by prioritizing data governance and establishing clear policies and procedures to make sure data quality, consistency and security. This includes quality checks, data lineage tracking and data access controls that ensure data integrity. The most vital aspect is investing in data cleansing and normalization tools to realize consistency and accuracy. This way, brands can make sure that their data strategy isn’t only optimized for fulfillment, but additionally serves as the premise for automation and AI, which can unlock powerful efficiencies down the road. 

More broadly, de-siloing data has a positive impact on business culture as well, fostering a more collaborative and transparent environment. Teams can work together more effectively when augmented by accessible data, leading to higher decision making and problem solving.

Ability to adapt

Businesses face a unique challenge today. There’s the necessity to cut back costs and address headcount pressures, but acting on that need presents one other difficult step in the continued digital transformation process. Navigating this journey isn’t about just embracing latest technology, but relatively creating a culture that is still resilient, even inside this era of uncertainty.

Building a culture of trust, openness, and continuous learning — where failure isn’t stigmatized, but seen as a chance for growth and improvement — is essential. By promoting a culture of data-driven decision-making, businesses can empower employees to take measured risks that fuel innovation and contribute to the corporate’s overall success, priming themselves for long-term, sustained growth.

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