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Home Marketing Content Marketing

The overlooked owned channels marketers shouldn’t miss – Marketing Tech News

September 17, 2025
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Author: Amandine Fernandez, CMO Letsignit

Budgets are tight, pipelines are slower, and should you’ve recently sat in with a CFO, you’ll know exactly how forensic ROI questions have change into.

For UK marketers, this has created a well-recognized squeeze: paid channels get pricier and yields plateau, organic reach is unpredictable, and attribution is murkier than ever. Everyone wants outcomes without adding cost – a contradiction unless you begin rethinking the assets you already own.

The shift shouldn’t be about chasing the following shiny channel, moderately, it’s about making your owned surfaces work harder. From intranets to customer portals, from Slack groups to the common-or-garden email signature.

The latest pressure on owned media

Marketers have spent the last decade optimising paid and earned channels. But with budgets under a CFO microscope, the conversation is shifting back to owned. It’s the one category that could be scaled without extra spend. The challenge is that the majority organisations under-spend money on these ‘on a regular basis’ touchpoints because they appear too small to matter.

Email signatures: hiding in plain sight

Take email signatures, for instance. They already ride on probably the most reliable distribution rail that’s going: worker email. They reach people at a moment of attention – once they’re reading a message written specifically for them. And yet, most corporations spend nothing on signatures, pondering of email as only a channel.

Dismissing it as “too small” ignores the maths. In a 200-person company, around 8,000 emails exit every day, which equates to between 150k and 200k monthly impressions. Even with modest CTRs, that’s measurable incremental traffic with no media cost.

From theory to ROI use cases

Once you treat signatures as programmable placements moderately than static décor, the chances span every a part of the organisation:

  • Brand consistency: amplify campaigns, CSR messages or employer branding in every outward email.
  • Product & service launches: highlight latest offers, seasonal campaigns or key updates without extra media spend.
  • Events & activations: boost attendance at trade shows, conferences or community events, and extend the impact by promoting replays or follow-up content.
  • Customer engagement: surface loyalty programmes, satisfaction surveys or support forums right where customers are already looking.
  • Internal comms: reinforce training, compliance or wellbeing programmes at scale.

The best practice is similar as paid: clear single CTA, mobile-first creative, and rhythm aligned with campaign calendars. The difference is that there’s no extra line within the media budget.

Proof it really works

At Michelin Connected Fleet, senior digital strategy & marketing manager Elodie Mescam said, “We really selected the Letsignit solution with IT to make sure of the synchronisation with our tools and our internal directory. We also wanted something easy to implement and fun to make use of creatively. Another advantage is visibility on the variety of clicks – something not possible with no tool. Today, I can create a banner for the UK signatures in half-hour and deploy them to all employees easily.”

What this says about marketing in 2025

When every pound is scrutinised, efficiency gains are sometimes hiding in plain sight. Everyday channels, once dismissed as ‘admin’, have gotten quiet ROI engines. Email signatures just occur to be considered one of the clearest examples.

With platforms like Letsignit, marketers can finally unlock that potential without adding complexity.

It’s not about adding more noise. It’s about making the messages you’re already sending work harder.

If you’d prefer to proceed the conversation on how email signatures can drive alignment and impact, meet the Letsignit team at booth #38 during DMWF North America. And join Amandine Fernandez, CMO of Letsignit, on the Content, Video & Digital Brand Strategy track panel, “Shaping a Future-Proof Brand with Authenticity and Impact”, on October 14th at 10:45am.

Author: Amandine Fernandez, CMO Letsignit

Find out more in regards to the Digital Marketing World Forum series and register here.

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