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Meta bets its advertising scale can differentiate new generative AI tools

May 12, 2023
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NEW YORK — Meta Platforms is introducing new advertising products that use artificial intelligence (AI) to assist marketers run campaigns more efficiently. The tools, detailed to reporters at Meta’s offices in Manhattan Thursday, show the Facebook and Instagram owner following its tech peers in investing more heavily in AI because the sector hits fresh peaks of hype driven by the recognition of software like ChatGPT. 

While Meta has leveraged AI for years, its latest moves represent a push into the experimental category of generative AI that can quickly produce images and replica which might be more convincingly lifelike. Key to this strategy is a new AI Sandbox tool that may initially offer three functions. Billed as a “testing playground” for generative AI, the feature lets advertisers create multiple variations of text copy and generate background images based on text inputs, together with routinely cropping images to best fit different Meta surfaces, like Stories or Reels. 

Executives acknowledged the recognition of rival generative AI products which have already been available on the market for months but suggested that the sophistication and scale of Meta’s ad infrastructure could set it apart. AI Sandbox is being trained on Meta’s internal data, together with information from public sources and data that the corporate licenses. 

“Where we see our unique opportunity is to tightly integrate these features over time into our products, which is able to allow advertisers to do a variety of powerful things,” said John Hegeman, vice chairman of monetization at Meta, in the course of the event.

AI Sandbox is currently being tried out by a “pretty small” variety of advertisers, including the direct-to-consumer cosmetics brand Jones Road Beauty, which was present on the event. Starting in July, availability of AI Sandbox will likely be expanded. 

“We are using it in our business to jot down copy, we’re using it to assist with asset production and concepts,” said Jones Road Beauty CMO Cody Plofker of generative AI. “There’s still a protracted approach to go together with a whole lot of the tools, but I’m really excited in regards to the potential ability to supply and create more creative in less time.”

Meta hopes to get buy-in from a various range of industry verticals for AI Sandbox, per Hegeman. The executive also indicated that the capabilities could eventually extend into more complex formats like video. Other facets of the event roadmap seemed contingent on how advertisers reply to the tech.  

“This will likely be a gradual process where we ramp as much as increasingly more folks over time,” said Hegeman. “The exact timeframe will rely upon a few of the feedback that we’re getting as we proceed to evolve and improve the capabilities.”

AI within the highlight

While AI Sandbox is the flashiest new offering Meta is launching, the corporate highlighted other AI-powered advertising services. Deeper within the weeds, the firm showed off a system called Meta Lattice that can higher predict advertising outcomes and improve optimization without counting on multiple, siloed models, which was common at Meta prior to now. 

Meta can be constructing out its Meta Advantage suite of ad products focused on automation that launched last 12 months. Advantage+ Shopping, this system’s commerce-oriented feature, improves cost-per-action by 17% and return on ad spend by 32% on average, in response to slides shared in the course of the presentation. 

“These types of results are really resulting in higher adoption,” said Nicola Mendelsohn, head of Meta’s global business group. “We’re seeing now 3 times as many advertisers using [Advantage+ shopping campaigns] weekly than simply six months ago.”

Within the subsequent month, brands will have the ability to change over their manual campaigns to Advantage+ at the clicking of a button, a bid to spur much more brands to check out the AI tools. Automated reports that compare the outcomes of Advantage+ campaign to manual sales campaigns are within the strategy of going live as well. 

Meta Advantage can be attempting to help advertisers broaden their reach through Advantage+ audiences. Brands can share their audience suggestions, which Meta’s system scans to see if it can discover people outside of those parameters who’re more likely to convert. Other AI perks include the power to make small tweaks to creative, like adjusting the brightness or text placement in an ad, and a technique for choosing one of the best videos to display in Catalog ads.

Meta has put AI front and center in recent months, viewing it as a central pillar to growing its TikTok clone Reels and its longer-term metaverse ambitions. Meta’s revenue grew again within the opening stretch of the 12 months after several consecutive quarters of declines, a bump leadership attributed to the new efficiency enabled by AI. One of Meta’s fastest-growing categories is business messaging on platforms like WhatsApp, where the firm has envisioned the potential for future-facing tech like virtual agents. Customer experience is one of the vital valued use cases for generative AI amongst executive leaders, a recent Gartner survey found.  

“We really see that messaging is the subsequent pillar of our business,” said Mendelsohn. “You’re going to see us investing more on this space.”  

Meta’s ad sales have been hampered by a weak economy and ongoing challenges from Apple’s App Tracking Transparency (ATT) which have required fundamental facets of its infrastructure to be reworked. AI is one among the ways Meta is addressing the headwinds, though Hegeman said AI Sandbox and Advantage+ usually are not specifically responding to ATT.  

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